About Setagon

Setagon Quality Systems has a policy of developing the long-term trust and respect of clients by delivering appropriate and cost-effective consultancy and training services and by working to high professional standards. We operate by listening to our clients to ensure their requirements are understood and then adapting our services to meet their specific needs.

Tim Horsfield, quality consultant, has completed 25 years as a consultant, trainer, and lead auditor in quality management systems working with ISO 9001, QS-9000, and ISO/TS 16949. He has personally helped a wide range of single and multi-site companies in Europe and the USA develop and implement systems and obtain third party registration. His experience with quality management systems includes the following industries:

• General engineering
  
• Chemicals, plastics and paints
  
• Building maintenance services
  
• Security services
  
• Insurance and health care
  
• Building construction
  
• Sales and servicing of vehicles

• Metal processing
  
• Manufacture of fire engines
  
• Paper making and processing
  
• Recruitment consultants
  
• Local government
  
• Marketing and export
  
• Automotive products

You can have access to this experience by contacting Setagon Quality Systems.

'Tim Horsfield was given an extraordinary task when asked to help us develop and implement our Quality Management System. We came through our assessment without nonconformances and a clear recommendation.'
(Walker-Cox)

'I would like to express my appreciation for all your hard work, guidance and support in steering us through the new ISO 9001:2000 registration process'
(Lindman Limited)

'We would have no hesitation in recommending you to any prospective clients you may have in the future.'
(Styler Engineering Limited)

'Your time and patience taken with us in order to steer us through these changes was very much appreciated and also your calming presence on the actual Assessment Day!.'
(C Millard Pressings Limited)

‘Your actions in upgrading the quality management system have been conducted professionally and thoroughly, with leadership.’
(Britax Excelsior Limited)